Account Manager

We’re looking for a commercially minded, strategic communicator to join our team as Account Manager. This role calls for a combination of relationship management, creative strategy, operational excellence and problem solving. You should be comfortable in an “all hands on deck” environment, love solving problems, thrive in a startup culture, and above all be passionate about our clients.

Main responsibilities:

You’ll oversee the development and delivery of integrated campaigns for local and global clients predominately within the property sector

  • Managing and developing key client relationships
  • Managing projects through the creative studio
  • Compiling and controlling project budgets and timelines
  • Assisting with conceptual campaign briefs, from undertaking research, to contributing to the creative direction
  • Coordinating deadlines, workflow, and studio resource
  • Accurately reporting into the AD to maintain the team’s rolling forecast
  • Reporting on campaign activity
  • Developing a deep understanding of the clients’ brands, products & services, and market

You are passionate about the creative industry, highly organised with a natural flair for organising people and resources as well as possessing:

  • Excellent communication skills
  • The ability to build and maintain strong relationships with colleagues and clients alike
  • A proactive nature and calm under pressure
  • Confidence and the ability to work self sufficiently
  • The ability to work simultaneously on numerous projects with the ability to manage and motivate people
  • Strong attention to detail

What the successful candidate looks like:

  • Inspirational – must possess strong motivational skills, a positive and passionate attitude which inspires the team to achieve the best results for our clients
  • Motivated and ambitious – must believe and be invested in J2’s vision and committed to helping us reach our goals
  • Talented – must bring creativity, strategic thinking, and your own set of unique skills to the team


  • A minimum of 2 years’ relevant creative agency experience is essential for this role
  • Solid understanding of budgeting and reporting on progress
  • Working knowledge of MS Office
  • Outstanding organisational skills

The following experience is preferable but not essential:

  • Exposure to the property or related sectors
  • Experience managing and mentoring direct reports


  • Competitive salary, depending on experience
  • Annual company bonus scheme (discretionary based on performance)
  • 3% company contribution to pension
  • 24 days holiday, plus extra days at Christmas
  • Additional holiday through loyalty bonus scheme
  • Professional development training
  • Flexible working – 2 days WFH / 3 days Studio based
  • Flexible hours between 7am – 8pm
  • Regular company socials and away days
  • Access to wellbeing hub
  • You’ll be joining a 20-year business with a start-up mindset.