Account Manager
The role in a nutshell: Responsible for managing clients, ensuring excellence in process and execution of projects, delivering outstanding service and growing your client base.
You hold rewarding relationships:
- The linchpin that strengthens the client-agency relationship, adapting your approach and delivering impactful recommendations
- Ability to motivate, engage, and rally the troops, building internal and external connections to achieve great outcomes
- Be at the centre of communications and confidently guide teams to deliver on requirements
- Awareness of future opportunities while excelling in current initiatives
You are adventurous and ambitious to deliver great work:
- Manage workflows and studio resources effectively
- Able to recognise potential in briefs, as well as being in the detail
- Be ready to embrace the unknown with curiosity and confidence
- Rationalise work in a convincing way
- Use initiative to recognise opportunities to add value at every step of the way
You have knowledge and valuable capabilities:
- You are consistent and reliable across all projects
- Depth of expertise across a wide range of projects and channels
- Craft clear and compelling internal briefs
- Be solutions driven and adapt to changing situations
- Provide clear and constructive feedback
- Manage budgets, forecasts and invoicing timely and with precision
- Monitor financial analysis, using insights to direct change
You have integrity and take responsibility:
- Embodying our values and culture, encouraging others to do the same
- Excellent in time-management, knowing how to delegate and prioritise
- Stand up for what you believe is the right thing to do
- Motivated by great results
- Handle challenges maturely